Member FAQ
TICKETS
I’m a member. Do I need an online ticket to enter the park?
No. Entry is free for members. Please bring your ID card to the front gate. We are no longer requiring timed online tickets for general admission.
Members do need to schedule a premier tour in advance as these tours are wildly popular, and they do sell out. To schedule a premier tour, visit our tours page.
Do my guests need an online ticket?
Members and their guests do not need timed online tickets. Named members can check-in guests covered under their membership, and/or purchase discounted tickets for guests arriving with them who are not covered under the membership.
VISITING THE PARK
CLICK HERE to find out all about new hours, open and closed exhibits, the main park experience, Wild Drive and other tours.
Do I need to bring anything when I visit?
Yes! Members are required to show photo ID in order to utilize the benefits of their membership.
Should I wear a mask? Should my children wear masks?
Northwest Trek Wildlife Park is following local and federal masking guidelines. Masks are not currently required when visiting the park.
BUYING OR RENEWING MY MEMBERSHIP
How do I purchase or renew a membership?
New memberships can be purchased online here. You can renew your membership here.
Are there any discounts for purchasing memberships? *
Military receive a 10% discount on memberships. Must show valid military ID to receive the discount.Apply admission discount: Paid admissions can be applied towards a membership purchase. (Valid only on the day of visit/receipt and valid only for the admission paid that would be covered under the membership.) Wild Drive is a premier tour and cannot be applied toward the cost of a membership
Renewing members will receive special limited-time promotional codes for discounted renewal memberships.
*Only 1 discount per membership purchase. Discounts are not valid on prior purchases.
I purchased online. When will I receive my membership card?
Bring your photo ID and proof of purchase (online confirmation form or purchase receipt) to Northwest Trek’s ticket window to have your membership card printed. You will be required to show photo ID for named adults attending each visit.
Who should I name as the 2nd named adult on my membership?
Named adults are non-transferable so it is best for the 2nd named adult to be the person in your household most likely to attend the park without you.
I have a nanny. What’s the best membership for me?
The Household or Deluxe Household memberships can work for you but the nanny must be a named adult on the membership in order for him/her to receive admission when bringing the children to the park without you. The nanny can be listed as the 2nd named adult on the membership or you can purchase an additional named adult for only $40 (restrictions apply).
Do I need to include children under the age of 3 on my membership?
Children aged 2 and under receive free admission to Northwest Trek; therefore, you do not need to include your child on your membership if he/she is age 2 or under. If your child turns 3 years old before your membership expires, you may add a child to your membership (or upgrade, if you’ve purchased a 1+1 membership) at any time.
GIFT OF MEMBERSHIP
Can I purchase a membership as a gift?
Yes. You can purchase a gift of membership (new or renewal) online. If you aren’t sure whether the gift recipient already has a membership, please email us at info@nwtrek.org to verify.
GENERAL QUESTIONS
When does my membership expire?
The expiration date is printed on the back of your membership card. If you have lost your membership card, please email us at info@nwtrek.org. Memberships expire at the end of the month one year from the date of purchase. If you are renewing a current membership, it will expire one year from current expiration date.
How can I change my address?
To change your mailing address or other contact information, please email us at info@nwtrek.org.
Can a name on my membership be changed?
Northwest Trek memberships are non-transferable. Name changes can be made when you renew your membership; other changes throughout the year are limited and subject to a $10 fee.
Is my membership tax-deductible?
Northwest Trek provides services in exchange for membership dues. Consequently, membership dues do not qualify as charitable contributions and are not tax-deductible. However, charitable donations to the park and/or Northwest Trek Foundation are tax-deductible.
How do I replace a lost membership card?
Please email us at info@nwtrek.org. There is a $10 processing fee for a replacement membership card.
Can my nanny or guest bring my children to the park without me?
Yes. Legal dependents in your household aged 17 and under will be admitted to the park under your membership (excluding 1+1 memberships).* However, if the nanny or guest is not listed as a named adult on your membership, he/she will be charged a general admission fee. Guest passes are only valid when at least one named adult on the membership is also present.*Memberships may not be used for admission during school field trips.
Can I apply my ticket toward the price of an annual membership on the day of my visit?
Yes, you may. Please bring your ticket to a staff member at the front gate.
I have a membership with a reciprocal zoo; can I use the guest passes included with that membership?
We are not offering any reciprocity discounts at this time.